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JCT/L4W National Support Centre
JCT/L4W National Support Centre
JCT/L4W National Support Centre
Submit a ticket
Refund and Variation Ticket
Submit a Support Request
Required fields are marked with
Name:
Email:
Site / Department:
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National Support Centre
JCT Sydney
JCT Newcastle
Bankstown Sydney
Blacktown Sydney
Cardiff Newcastle
Malaga Perth
Kenwick Perth
Coopers Plains Brisbane
Sunshine West Melbourne
TTC Bankstown
TMT
NBDT
EPT
Offsite
Other
Approval / Recommendation:
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Approved as per T & Cs
Not approved per T & Cs (Manager Approved)
Name of Customer:
Customer Phone Number:
Account Details / Customer Address / Email / Cost Centre (provide all relevant details):
Course Booked:
Date Booking Made:
Course Date:
Date Customer made the request:
Refund amount/New Variation amount, Total Cancellation amount:
Booking Payment Method (Refunds will be processed using the original payment method used for the booking. If a bank transfer is required, proof of account ownership must be provided):
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Self-Booked on Website (credit card)
Emp / ESP Invoiced via Website
Credit Card over the counter in Person (with Axc entry)
Credit Card over the phone (with Axc entry)
EftPos Machine and Axc entry
Cash with Axc entry
Is this a refund, cancellation, variation:
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Refund
Cancellation
Variation Request Internal
Variation Request Customer
Pipedrive Updated:
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Yes
No
Axc Invoice Number:
Rejected:
Additional Comments:
Attachments:
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