Hello, how can we help?
Welcome to the National Support Centre. This portal is used to submit and track support requests across different departments.
What You Can Submit Here
✔ General IT
✔ Refund and Variation Ticket
✔ General Complaints
✔ Workplace Training Complaints
✔ Marketing Request
✔ Continuous Improvement (CI) Suggestions
✔ Learning and Development
Before Submitting a Ticket
✔ Select the correct category
✔ Provide clear and detailed information
✔ Attach screenshots or documents if relevant
What Happens Next
✔ Your request is automatically assigned to the responsible department
✔ You will receive a confirmation email with your ticket number
✔ The team will review and respond within the service timeframe
✔ You can track progress or reply directly via email or the portal